Wells Fargo Bank in 618 Thompson Lane

Customer Reviews about Wells Fargo Bank:

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  Nashville is growing and Wells Fargo really needs more locations here if they want to keep customers. As for the Thompson Lane location, I will NEVER go to it again! Twice I have used the drive thru to deposit cash and twice was shorted substantially. The first time they shorted me $100 and the second time I was shorted $50! I asked them to recount each time and was told their counting methods can't be wrong. I count my cash several times before depositing and am never off more than $2 or $3 dollars either way EVER. This is the only location I have trouble with that. I can't prove cash deficiencies in drive thru because you can't watch close while in your vehicle. I stopped going inside this location to deposit because of the extreme wait times! Waiting 10 to 30 minutes is by far too long. This location draws LOTS of non-English speaking Hispanic clients and the staff is not equipped to handle the situation which causes major delays. If you value your time, money, and sanity PLEASE find another location or bank. This location will rob you and not resolve it. They will only tell you sorry. Be warned. I have moved on to another location because fighting Nashville traffic is better than losing money and waiting on translators.
  By Andy Gibbons, September 02, 2017

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